Velocity Limousines respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, request a quote, make a reservation, contact us, or use our transportation services.
Velocity Limousines provides luxury transportation services in Calgary, Alberta, and surrounding areas.
For questions about this Privacy Policy or the personal information we hold, contact us at:
Velocity Limousines
Calgary, Alberta, Canada
Phone: 403-439-2001
Email: contact@velocitylimousines.ca
We may collect personal information that you voluntarily provide, including:
When you visit our website, certain technical information may also be collected automatically, including:
Payment card information may be processed through a third-party payment provider. We may not directly store complete payment card details.
We may use personal information to:
We will only collect and use information for reasonable purposes connected to our business and services.
By providing personal information to us, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy or communicated to you at the time of collection.
You may withdraw your consent by contacting us. Withdrawing consent may prevent us from providing certain services, processing a reservation, or completing a requested transaction.
Where required, we will obtain separate consent before sending promotional emails or text messages.
We may share personal information with third parties when reasonably necessary to operate our business or provide your requested services, including:
Third-party service providers are only given the information reasonably necessary to perform their services.
Velocity Limousines does not sell or rent your personal information.
Reservation details such as your name, telephone number, pickup location, destination, and scheduled time may be provided to the chauffeur or transportation partner assigned to complete your reservation.
This information will only be shared to the extent reasonably necessary to coordinate and provide the requested transportation service.
Our website may use cookies and similar technologies to:
You can restrict or disable cookies through your browser settings. Disabling cookies may affect certain website features.
Third-party analytics or advertising providers may process information according to their own privacy policies.
We may send promotional emails or text messages when you have provided consent or when otherwise permitted by law.
You may unsubscribe at any time by:
You may continue to receive essential service communications relating to active quotes, reservations, payments, or customer-service matters.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.
However, no online transmission or electronic storage method is completely secure. We cannot guarantee absolute security. Alberta PIPA requires organizations to use reasonable safeguards appropriate to the information being protected.
We retain personal information only for as long as reasonably necessary to:
When information is no longer reasonably required, we may securely delete, destroy, or anonymize it.
You may request access to the personal information we hold about you or ask us to correct inaccurate or incomplete information.
Requests should be submitted to:
Email: contact@velocitylimousines.ca
Phone: 403-439-2001
We may need to verify your identity before completing a request. Certain legal exceptions may apply. Alberta PIPA provides individuals with rights to access and request corrections to personal information held by an organization.
Some service providers may store or process information outside Alberta or Canada. When information is processed in another jurisdiction, it may be subject to the laws and lawful-access requirements of that jurisdiction.
We take reasonable steps to select service providers that use appropriate privacy and security practices.
Our website may contain links to third-party websites or social-media platforms.
Velocity Limousines is not responsible for the content, privacy practices, or security of third-party websites. Review the privacy policy of any external website before providing personal information.
Our website and services are not directed toward children who are independently making transportation reservations.
A parent, guardian, or other authorized adult should make reservations involving minors. We do not knowingly collect personal information directly from children without appropriate authorization.
We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices, or legal obligations.
The updated version will be posted on this website with a revised “Last Updated” date.
Questions, concerns, or requests regarding this Privacy Policy may be directed to:
Velocity Limousines
Calgary, Alberta, Canada
Phone: 403-439-2001
Email: contact@velocitylimousines.ca
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